Willow & Sage Co is proudly based in Perth, Western Australia, with our pieces thoughtfully created, printed and/or finished through a mix of our Perth studio and trusted Australian production partners.

Our collections bring together a mix of original Willow & Sage Co designs and carefully curated artwork from selected artists, thoughtfully developed into pieces for gifting.

We love being able to create our own original work while also supporting other artists along the way, bringing you a thoughtfully curated collection of W&S pieces for all the moments, big and small.

Our Premium Greeting Cards are printed on 100% recycled premium card stock with a beautiful matte finish and include a premium white envelope. Each card is blank inside, leaving plenty of room for your own words.

Our Plantable Greeting Cards are created using 100% recycled handmade seeded paper containing Swan River daisy seeds. Once the moment has passed, the card can be planted and given a second life in bloom. 🌼

Both are thoughtfully created for all the moments, big and small.

Simply soak the card in water until thoroughly wet, plant it beneath a thin layer of soil and keep the soil moist while the seeds begin to grow.

Full planting instructions are also included on the back of each Plantable Greeting Card.

A note today, a bloom tomorrow.

All print orders are made to order and will be dispatched within 4–7 business days.

Personalised prints from our existing online collection have a turnaround time of 7–14 business days. This applies to designs currently available on our website that include personalisation options, such as names, dates or other details.

Please note, this does not include requests for completely custom or bespoke designs outside of our existing collection.

In a rush? A Priority Fee is available for selected personalised prints, reducing the turnaround time to 4–7 business days.

If we experience any unexpected delays, we'll be in touch.

Our Priority Fee is available for selected personalised prints from our existing online collection. It reduces the standard 7–14 business day turnaround to 4–7 business days.

The Priority Fee applies to the production of your order only and does not include shipping costs or delivery timeframes.

Please note, the Priority Fee does not apply to requests for completely custom or bespoke designs outside of our existing collection.

All orders are shipped with Australia Post, with both Standard and Express shipping available at checkout.

Delivery timeframes will vary depending on your location and the shipping method selected. Please refer to Australia Post for current estimated delivery timeframes.

Please allow additional time during peak periods such as Christmas.

Shipping timeframes are separate from our order processing times.

Your shipping total will be calculated at the checkout.

We charge a flat rate of $8.95 for standard and $14.95 for express.

Currently we only ship Australia-wide.

We hope to open international orders soon.

Yes! Local delivery is available to selected Perth northern suburbs, with rates calculated based on your postcode.

Eligible local delivery options and timeframes will be displayed at checkout. Local delivery is not available to PO Boxes or Parcel Lockers.

Unfortunately at this time we do not offer local pick up.

If you'd like to shop in person, please visit one of our stockists.

We hope you love your Willow & Sage Co pieces as much as we loved creating them for you.

Please choose carefully, as we do not offer returns or exchanges for change of mind, incorrect selection or if you simply decide the product is no longer suitable.

If your order arrives faulty, damaged or is not as described, please get in touch with us via our contact page and we'll work with you to find the appropriate solution.

Your rights under the Australian Consumer Law are not affected by our returns policy.

Oh no! We're so sorry your order hasn't arrived as expected.

Please get in touch via our Contact page with your order number, a description of the issue and clear photos of the product and packaging where applicable. This helps us assess what has happened and find the appropriate solution for you as quickly as possible.

Please keep the item and any relevant packaging until we've had an opportunity to review your enquiry.

Where a product does not meet the consumer guarantees under Australian Consumer Law, you may be entitled to a repair, replacement, refund or other remedy depending on the circumstances.

We recommend contacting us as soon as possible after receiving your order.

Yes! Willow & Sage Co is available for wholesale, and we love welcoming beautiful stores and gifting spaces into our growing stockist community 🤎

Our wholesale collection includes a curated selection of W&S pieces with small-business-friendly minimums and the option to mix designs across selected ranges.

For wholesale enquiries or to request our current Wholesale Catalogue, please get in touch via our Contact page.

Our acrylic bookmarks and keychains contain small parts and are not suitable for children under 3 years of age.

Please use and store responsibly.

Please use a soft cloth and non-abrasive cleaner to gently wipe clean.

As with all acrylic products, slight surface marks or imperfections may develop over time depending on use and care.

We'd love to help! If you haven't found the answer you're looking for, please get in touch via our Contact page and we'll get back to you as soon as we can 🤎